Solutions
What I build, and what each one actually does for you.
Every service below answers the same four questions: what it is, who it helps, what problem it solves, and what it looks like for a real local business.
Professional Business Websites
A site that looks like the business you actually run.
What it is
A fast, mobile-first website built around what your customers came to do — find you, understand what you offer, and take the next step.
Who it helps
Any local business whose only online presence is a social profile, a directory listing, or a template site that never quite fit.
The problem it solves
Customers judge a business by its website in a few seconds. A slow, dated or generic site quietly sends people to whoever looks more established — and you never hear about the ones who left.
For example
A caterer whose menu lived in a PDF that nobody opened on a phone gets a site where the menu, the service area and the enquiry form all work in one thumb-scroll.
Website Redesigns
Keep what works. Fix what's costing you customers.
What it is
A rebuild of an existing site — usually faster, clearer, easier to update, and finally doing something useful when a visitor is ready to act.
Who it helps
Businesses with a site that is slow, hard to edit, awkward on phones, or built on a platform that has become a monthly bill for very little.
The problem it solves
Most old sites don't fail loudly. They just take too long to load, look wrong on a phone, and make a visitor work to do the one thing they came to do.
For example
A bakery on a builder platform moves to a site where the owner can change the daily menu herself, and where an order can actually be placed instead of only described.
Online Booking & Scheduling
Take appointments while you're closed.
What it is
Real availability, published. Customers pick a person, a service and a time; the system checks that slot at the moment they book, holds it, and confirms it.
Who it helps
Barbershops, salons, spas, loc and nail technicians, trades, consultants — anyone whose day is a calendar.
The problem it solves
Every booking made by phone is a call somebody has to answer. The ones that come in while you're with a customer or asleep don't become bookings at all.
For example
A barbershop where each barber has their own chair, their own hours and their own booked column — and walk-ins slot into the gaps without a double-booking.
Online Ordering & Service Requests
Let customers order or request without a phone call.
What it is
Ordering, quote requests and service enquiries that arrive structured — with what they want, when, and everything you need to price it.
Who it helps
Restaurants, cafés, food trucks, caterers, bakeries, and any service business that quotes before it works.
The problem it solves
A phone order taken during a rush gets written on a slip and misread. A vague enquiry email costs three replies before it becomes a real job.
For example
A food truck takes pre-orders for a lunch window so the line moves, and a hauling company sends an instant estimate from a guided form instead of playing phone tag.
Custom Business Operating Systems
One connected system instead of six disconnected tools.
What it is
The full back-of-house: jobs, customers, staff, schedule, stock and money, built around how your business actually works rather than how a generic product assumes it does.
Who it helps
Businesses that have outgrown spreadsheets, group chats and paper — and are paying for several apps that don't talk to each other.
The problem it solves
When the tools don't connect, people become the connection. Someone retypes the same job into three places, and every re-typing is a chance to get it wrong.
For example
A shop where a job short on material says so on its own ticket, on the shop board and on the dashboard — and receiving that delivery unblocks the job automatically.
Customer & Staff Portals
Everyone signs in and sees exactly their part.
What it is
Private, logged-in areas — customers see their own history and documents; staff see their own schedule and work; the owner sees everything.
Who it helps
Professionals with ongoing clients, and any business where staff need real access without having the keys to the whole business.
The problem it solves
Sharing by email means sensitive documents live in inboxes forever, and giving a staff member access usually means giving them far more than they need.
For example
A financial planner's clients upload documents and complete what they've been asked to prepare in one private place, instead of an email chain with attachments.
Inventory & Service Management
Know what you can sell before you promise it.
What it is
Your services, prices, stock and supplier orders in one place, connected to the work that consumes them.
Who it helps
Retail, kitchens, shops, salons with retail product — anyone who runs out of something and finds out from a customer.
The problem it solves
Stock counted in someone's head is a promise waiting to break. And a price list that lives in three places will disagree with itself within a month.
For example
A salon is told it is two weeks from running out of a colour line — before the client is already in the chair.
Dashboards & Reporting
Stop guessing how the week went.
What it is
A clear view of what actually happened — bookings, orders, revenue, no-shows, busiest hours, repeat customers — in plain language.
Who it helps
Any owner making decisions on a feeling because the numbers are spread across a card reader, a booking app and a notebook.
The problem it solves
Without one honest view, you find out about a slow month at the end of it. Decisions about staffing, hours and stock get made on a hunch.
For example
A café owner sees that Tuesday afternoons cost more in staff than they bring in, and changes the roster with an actual reason.
Workflow Automation
Stop doing the same small job forty times a week.
What it is
Confirmations, reminders, follow-ups, receipts and internal alerts that happen on their own, at the right moment, without anybody remembering.
Who it helps
Every business losing an hour a day to messages a computer could send.
The problem it solves
Manual reminders get skipped on the busy days — which are exactly the days a no-show hurts most.
For example
A salon sends a confirmation on booking and a reminder the day before, automatically, and a rebooking nudge when a regular is overdue.
System Integration
Make the tools you already pay for work together.
What it is
Connecting your existing payment processor, calendar, accounting, email or point-of-sale so information moves between them without a person in the middle.
Who it helps
Businesses that don't want to replace everything — they want what they have to stop being five islands.
The problem it solves
Re-entering the same information into different systems wastes time and guarantees that, eventually, two of them will disagree.
For example
A shop's online orders land in its accounting system automatically, so the end of the month stops being a data-entry evening.
Maintenance & Continued Improvement
The work doesn't end at launch.
What it is
Keeping the site and system updated, secure and working — and improving it as the business changes.
Who it helps
Anyone who has been left with something nobody can now update.
The problem it solves
Software left alone gets slower, less secure and further from how the business now runs. The most expensive rebuild is the one caused by three years of nothing.
For example
A restaurant adds catering six months after launch, and the site and ordering flow grow to cover it instead of needing to be replaced.
Not sure which of these you need?
That's completely normal, and it's the wrong question to start with. Describe how your business runs and what frustrates you — working out which pieces would help is my job.